How to close meter reading

Time needed: 1 minute

1. Click on the Reporting Icon on the navigation bar

   
   – After logging into the platform, you will be directed to the Device Dashboard page.
   – Click on the reporting icon that has been marked.
   
   Please Note That: This is only done when the tenant is moving out or there is a new owner linked to the device.
   
   
   
   

2. Select Billing Report from the Report Type dropdown list

   
   – Please select the building or complex.
   – Click on the Report Type dropdown list.
   – Please select the billing report from the dropdown list.
   
   
   
   

3. Select Close Meter Reading under the Action column

   
   – You will land on the Billing Report Page, which consists of the following:
   1. Billing Summary Card
   2. Top Ten Highest Consumptions graph
   3. Consumption Balancing graph
   4. Continuous Consumption graph
   5. Zero Consumption table
   6. Meter Readings table
   – Please scroll down on the Billing Report page until you reach the Meter Readings table located at the bottom.
   
   Please note the following:
   – The option to close the meter reading is always visible.
   
   
   
   

4. Close Meter Reading

   
   – Please choose the date and time for the closing reading.
   – The closing reading will be automatically calculated.
   – The total usage will be automatically calculated.
   – Please enter any additional charges (if there are any).
   – The total cost will be automatically calculated.
   – Please provide the note for closing meter reading
   – Please click on the ‘Close Meter Billing’ button.
   
   Please note the following:
   – All previous readings will be disregarded for the upcoming billing cycle.
   
   
   
   

5. You will land to the Close Reading Details

   
   Please note the following:
   – The close meter reading will serve as the opening reading for the specific meter or device.